Terms & Conditions – Dear Anonymous

Terms & Conditions – Dear Anonymous

Effective Date: 20.4.2026
Version: 1.1

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the Dear Anonymous platform, including any website, mobile application, or related services (the “Service”).

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Company Information

Dear Anonymous is operated by a company registered in the United Kingdom (“Dear Anonymous”, “we”, “us”, “our”).

Contact: info@dearanonymous.app

3. Eligibility

You must be at least 18 years old to use the Service.

  • You are at least 18 years old
  • You have the legal capacity to enter into a binding agreement
  • Your use complies with applicable laws

4. Nature of the Service

Dear Anonymous provides a platform for private, user-generated, anonymous messages.

  • The Service acts as a technical intermediary
  • We do not control or endorse communications
  • We do not guarantee delivery or availability
  • We are not responsible for user conduct

5. Anonymity and Data Limitations

  • We do not guarantee anonymity or confidentiality
  • Technical data may be collected
  • Data may be disclosed if required by law or for safety

6. User Content

6.1 Responsibility

You are solely responsible for any content you submit or receive (“User Content”).

6.2 Licence

You grant Dear Anonymous a worldwide, non-exclusive, royalty-free, sublicensable licence to:

  • Host, store, and process content
  • Transmit and reproduce content as required to operate the Service

6.3 No Confidentiality

We are not responsible for unauthorised access or disclosure of content.

7. Acceptable Use

You agree not to:

  • Harass, abuse, or threaten others
  • Share unlawful or harmful content
  • Impersonate others
  • Share personal data without consent
  • Distribute spam or malicious content

8. Moderation and Enforcement

  • We operate a reactive moderation model
  • We are not obligated to monitor content
  • We may act at our discretion

9. Paid Features and Subscriptions

9.1 Payment Providers

Payments are processed via third-party providers such as Apple App Store and Google Play Store.

9.2 Billing

  • Subscriptions may renew automatically
  • Billing terms are set by the platform provider

9.3 Refunds

All purchases are non-refundable except where required by law.

10. Intellectual Property

All rights in the Service (excluding User Content) are owned by Dear Anonymous.

11. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind.

12. Mental Health Disclaimer

Dear Anonymous is not a mental health, crisis, or professional advisory service.

13. Limitation of Liability

To the fullest extent permitted by law, Dear Anonymous is not liable for:

  • Indirect or consequential damages
  • Emotional distress
  • Loss of content or data
  • User actions or content

Total liability is limited to the greater of:

  • Amount paid in the previous 12 months
  • £50

14. Indemnification

You agree to indemnify Dear Anonymous against claims arising from:

  • Your use of the Service
  • Your content
  • Your breach of these Terms

15. Termination

We may suspend or terminate access at any time where necessary.

16. Changes

We may update the Service or these Terms at any time.

17. Governing Law

These Terms are governed by the laws of England and Wales.

18. Contact

Email: info@dearanonymous.app